Telegram automation

Telegram bots that turn chats into structured business processes.

We connect Telegram with CRM, Google Sheets, websites, payment flows, notifications, and AI agents so leads and tasks stop getting lost in chats.

Timeline

2-6 weeks

Engagement

Audit first

Primary CTA

AI automation audit

Problems

When this becomes urgent

Managers manually copy client messages into CRM or spreadsheets.
Leads arrive after hours and wait too long for the first response.
Important requests disappear in group chats.
There is no clean report on lead source, status, SLA, and revenue.

Outcomes

What we build

Lead capture from Telegram with automatic CRM creation.
AI answers for common client questions with handoff to a manager.
Internal notifications for sales, support, finance, and operations.
Mini-reports, reminders, forms, and document generation inside chat.

Expected impact

5-15 min

target first-response time

Before and after

Before

A client writes in Telegram, waits for a manager, and the lead is copied into CRM later.

After

The bot qualifies the lead, creates a CRM record, alerts the right manager, and sends the next step instantly.

Useful for education, clinics, real estate, services, and any business where clients already write in Telegram.

Workflow

Implementation plan

01

Map chat flows

We identify lead sources, client questions, manager actions, statuses, and handoff rules.

02

Build bot MVP

We launch forms, commands, AI replies, notifications, and admin-friendly scenarios.

03

Connect systems

We sync Telegram with CRM, Google Sheets, website forms, payment systems, and analytics.

04

Measure and improve

We add reports, error alerts, conversion tracking, and monthly automation improvements.

FAQ

Common questions

Can a Telegram bot create leads in CRM automatically?

Yes. The bot can collect contact details, qualify the request, create or update a CRM lead, assign a manager, and send notifications to the right chat.

Can the bot answer clients with AI?

Yes, if there is a clear knowledge base and escalation rule. Common questions can be answered automatically, while complex requests are sent to a manager.

How long does Telegram bot automation take?

A focused MVP usually takes 2-6 weeks depending on integrations, conversation logic, CRM access, and reporting requirements.

Integrations

TelegramCRMGoogle SheetsWebsite formsOpenAIPayments
Start with audit